Stay in touch with our Newsletter
There are numerous advantages of having a canvas tent but they do require some basic maintenance and ongoing care to get the best results. ‘Seasoning’ your canvas tent is highly recommended – so read on!
Before you start the seasoning process, pitch your new tent in your yard and check that you have all the parts listed in your tent manual. Set up the tent as per the instructions making sure there are no defects. This is important as generally tent warranties are limited and will only cover manufacturing mistakes – it might be difficult to prove a fault after you have been camping with your tent a while. A manufacturing warranty will usually cover broken parts or poor stitching, however they will not cover ongoing wear and tear.
Seasoning (aka ‘weathering’) a canvas tent is an important process for getting your tent water-tight and ready for a long life of camping. Canvas tents are usually made from cotton or a cotton-poly blend. The canvas fabric is cut into panels and these panels are sewn together with thread leaving hundreds of tiny holes where the sewing needle has punctured the canvas. These holes are larger than the thread and so the first few times the tent is wet there is likely to be some leaking.
Do not despair. This is completely normal and fix-able.
Cotton and thread expand and shrink after being wet and then dried, so seasoning canvas is simply a way of speeding up this natural process, thus reducing the hole size and any leaking in your tent.
We recommend setting your tent up then hosing it down, or even better use a sprinkler to wet it continuously for long periods (you may need to move the sprinkler around the tent). This is a good way to emulate rainfall.
Run your sprinkler as long as it takes to saturate the canvas thoroughly and then using the hose pay particular attention to the seams. After drying the tent out, you should repeat the process at least two more times. If you have a Homecamp Bell Tent or similar, then we advise zipping off the floor turning the tent inside out and seasoning it again. If your tent is a manageable size, you could potentially soak it in a bath for a few hours.
Once this has been done, your canvas tent is now seasoned and will be water tight and ready for camp!
Warning: make sure your tent is 100% dry inside and out before packing away.
Final notes: There may be slight ongoing issues with leaky seams, if the problem persists and you have seasoned your tent correctly then we suggest using a seam sealer. Outdoor stores will usually have a range, from wax sticks (the old school way) to more modern seam sealants such as Iosso brands.
We have partnered with Afterpay to bring you a simple way of paying over 8 weeks.
Use your existing credit card or debit card.
No long forms, instant approval online.
Pay fortnightly, enjoy your purchase straight away.
HOMECAMP Ts&Cs
Welcome to Homecamp. This website is owned and operated by Homecamp and if you purchase from us you are subject to our terms and conditions. You should read these conditions carefully prior to purchase, as placement of an order implies your acceptance of them.
RETURNS
Homecamp wants you to feel completely satisfied with your purchases made online. For any reason an item is not what you expected - the wrong colour, size or you've simply changed your mind - it can be returned for an exchange or full refund.
Please note that an item will only be accepted for exchange or credit note under the following conditions:
• The item is unused, unworn and in brand new condition with packaging intact and the original labels attached.
• A copy of a valid receipt is included with the return.
• The item is returned within 14 days of the receipt date.
Please note that all conditions must be strictly adhered to in regards to returns and exchanges and that exchanges will not be accepted under any conditions if you fail to meet these requirements.
We always inspect our goods to ensure our highest quality standards are met. Many of our products are made from natural products such as wood, canvas and leather. Any variations or marks naturally occurring in these materials are intended. If, however, you receive faulty or incorrect items, we will gladly pay the postage costs for a replacement. If the reason for the return is a ‘change of mind’, then this must be shipped and handled at your own cost.
If you wish to return something, please email [email protected] with your original order number and reason for return.
RETURNS ON SALE ITEMS
We have a NO RETURN ON SALE ITEMS policy.
MISPLACED ORDERS
If for some reason your parcel does not arrive within a reasonable time please contact us on [email protected] and we will track it for you.
PRIVACY POLICY
Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Homecamp.
ORDERING
All prices are listed in Australian Dollars (AUD) and include 10% Goods and Service Tax (GST). Orders will be processed in Australian Dollars (AUD) only and we do not accept payments in other currencies. We accept payment for goods via major credit cards or PayPal and all your information is securely transferred through an SSL encrypted connection provided by eWay. Goods will be shipped promptly once full payment is received. We reserve the right to change prices advertised on this website at any time.
AVAILABILITY AND BACK ORDERS
In some instances it may be that an item is listed as in stock when in fact, it is not. If this happens we will contact you within 24 hours to come to an agreement on offering you a refund, placing the item on backorder or replacing with a suitable alternative.
DELIVERIES IN AUSTRALIA
Orders are processed as quickly as possible, typically within 1-3 business days of placing your order. We use Australia Post and Couriers Please for small parcel (less then 15kg) deliveries throughout Australia, with the exception of larger orders such as our tents where we engage the services of a courier delivery service, usually Toll or TNT. Courier and post delivery times vary and we cannot guarantee delivery by a certain date so we recommend you allow plenty of time for your order to reach you, particularly if you live in WA or regional areas. If you need an item urgently, please opt for Express Post at the checkout if this option is not available (i.e. on tents or free delivery over $200) then please email us for a quote ([email protected]).
All delivery costs are normally calculated at the checkout. If you are not at home to accept your delivery, then a card will be left and your parcel will be available for collection from your nearest Australia Post office. The same system applies to all courier deliveries. If you would like the courier to leave your package without signing, please ensure you leave this instruction when you checkout. If you choose to have an order left without a signature, Homecamp is not liable for any missing or damaged items.
INTERNATIONAL DELIVERIES
We use Australia Post, Sendle or Shippit for all deliveries to international destinations. Some items such as tents are not available for international shipping and you can contact us for quote. You should be aware that import duties, taxes and charges are not included in the item price or shipping charges. Please check with your local customs office to find out what these additional costs will be. If you have any questions regarding deliveries in Australia or internationally, please contact us at [email protected]