Some things are worth the wait
We don’t want you to miss out on your Homecamp Tent and understand that it can be frustrating when we are out of stock. Unfortunately, the recent covid crisis has put immense pressure on the manufacturing supply chain, which has meant longer production times and more expensive shipping.
Homecamp tents use exclusive custom made canvas and parts, and we insist on high-quality production. All of this takes time. Because of high demand, our tents often sell out before they arrive which is why we recommend purchasing on pr-order to guarantee a reservation of your tent.
Things to keep in mind with Pre-orders
Although we try our best, we cannot 100% guarantee the exact shipping date of your pre-ordered tent. Whilst our system is accurate, shipping dates are based on the latest information we have at hand from our suppliers, factory and shipping agents. As always with all logistics, schedule variations can arise. Don’t worry, we will keep you up to date and give you the opportunity to cancel your order if the shipping date is changed beyond a reasonable time frame.
Update: August, 2021
‘Port congestion in most of the globe’s major container terminals has caused flow on disruptions throughout international trade lanes. Due to the Suez Canal blockage, Los Angeles and Long Beach port congestion, Yantian Port Coronavirus outbreak and Sydney Port Botany congestion, many containers, importers, and exporters have been hit with delays on almost every shipment.’
If you have an item on pre-order we will do our best to keep you up to date but please do feel free to contact us with any concerns. Email us [email protected]
If you decide to cancel your order we will refund you in full within 30 days of the refund request.