Introducing FIELD – ISSUE

Story by Homecamp

We’re excited to welcome a new brand to the Homecamp family: FIELD – ISSUE. Founded by Sean Peel in 2013, FIELD – ISSUE has a vision of creating quality products that inspire you to be authentic. We chat with Sean about the brand’s birth, inspiration and intricate processes.

How did FIELD – ISSUE come to be?
FIELD – ISSUE was born out of the want to have natural and sustainably-sourced products in the marketplace. All of our products are handmade using only the highest quality, sustainably-sourced raw materials. All of the Products are 100% recyclable, and can be upcycled or repurposed after use.

What was the inspiration for the brand?
The inspiration for FIELD – ISSUE was to offer a range of products that are unique in design. We found there wasn’t a great deal of unique and high-quality grooming products available for men, so we set about designing a range specifically for that market. We ensure all the range has low environmental impact and contains absolutely no plastic.

How was the brand grown since these early days?
The growth of the FIELD – ISSUE range has been slow and organic but has started to gain momentum in recent times due to an increase in product offering.

What does the future hold?
The FIELD – ISSUE product range will continue to grow over time, still retaining the same principles we have always used: natural, organic wherever possible, and premium quality and plastic free. We will also be focusing on increasing brand awareness of the range as we continue to promote the brand through the media – electronically and in printed formats.

Tell us a little about the process involved in making your products?
All of the products are made in our workshop on the Sunshine Coast of Queensland, with majority of our raw materials being sourced from Australian businesses. We strive to ensure our products are ethically and sustainably sourced.

Where is your favourite place to adventure in Australia?
Without a doubt it would be the Sunshine Coast hinterland, we live by the coast and love to getaway up into the mountains and get off the grid for a while. The scenery and land up there is pristine and breathtaking.

You can shop the FIELD – ISSUE collection here.

FIELD – ISSUE founder Sean Pell.

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RETURNS
Homecamp wants you to feel completely satisfied with your purchases made online. For any reason an item is not what you expected - the wrong colour, size or you've simply changed your mind - it can be returned for an exchange or full refund.
Please note that an item will only be accepted for exchange or credit note under the following conditions:

• The item is unused, unworn and in brand new condition with packaging intact and the original labels attached.
• A copy of a valid receipt is included with the return.
• The item is returned within 14 days of the receipt date.

Please note that all conditions must be strictly adhered to in regards to returns and exchanges and that exchanges will not be accepted under any conditions if you fail to meet these requirements.

We always inspect our goods to ensure our highest quality standards are met. Many of our products are made from natural products such as wood, canvas and leather. Any variations or marks naturally occurring in these materials are intended. If, however, you receive faulty or incorrect items, we will gladly pay the postage costs for a replacement. If the reason for the return is a ‘change of mind’, then this must be shipped and handled at your own cost.

If you wish to return something, please email [email protected] with your original order number and reason for return.

RETURNS ON SALE ITEMS

We have a NO RETURN ON SALE ITEMS policy.

MISPLACED ORDERS

If for some reason your parcel does not arrive within a reasonable time please contact us on [email protected] and we will track it for you.

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ORDERING

All prices are listed in Australian Dollars (AUD) and include 10% Goods and Service Tax (GST). Orders will be processed in Australian Dollars (AUD) only and we do not accept payments in other currencies. We accept payment for goods via major credit cards or PayPal and all your information is securely transferred through an SSL encrypted connection provided by eWay. Goods will be shipped promptly once full payment is received. We reserve the right to change prices advertised on this website at any time.

AVAILABILITY AND BACK ORDERS

In some instances it may be that an item is listed as in stock when in fact, it is not. If this happens we will contact you within 24 hours to come to an agreement on offering you a refund, placing the item on backorder or replacing with a suitable alternative.

DELIVERIES IN AUSTRALIA

Orders are processed as quickly as possible, typically within 1-3 business days of placing your order. We use Australia Post and Couriers Please for small parcel (less then 15kg) deliveries throughout Australia, with the exception of larger orders such as our tents where we engage the services of a courier delivery service, usually Toll or TNT. Courier and post delivery times vary and we cannot guarantee delivery by a certain date so we recommend you allow plenty of time for your order to reach you, particularly if you live in WA or regional areas. If you need an item urgently, please opt for Express Post at the checkout if this option is not available (i.e. on tents or free delivery over $200) then please email us for a quote ([email protected]).

All delivery costs are normally calculated at the checkout. If you are not at home to accept your delivery, then a card will be left and your parcel will be available for collection from your nearest Australia Post office. The same system applies to all courier deliveries. If you would like the courier to leave your package without signing, please ensure you leave this instruction when you checkout. If you choose to have an order left without a signature, Homecamp is not liable for any missing or damaged items.

INTERNATIONAL DELIVERIES

We use Australia Post, Sendle or Shippit for all deliveries to international destinations. Some items such as tents are not available for international shipping and you can contact us for quote. You should be aware that import duties, taxes and charges are not included in the item price or shipping charges. Please check with your local customs office to find out what these additional costs will be. If you have any questions regarding deliveries in Australia or internationally, please contact us at [email protected]

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